Sorry if you’re experiencing longer than usual wait times to speak to us on the ‘phone. We have scaled our capacity a lot for September, and introduced new services, including online chat, a new Help Centre, and 1-2-1 callback services for all new customers. However, partly due to COVID-19, many of our schools were not able to complete their End of Year process until early September, which created more work than normal for our Helpdesk as we helped them to get ready for September. We expect the call wait times to begin to subside this week, so thank you for your patience during this period.


If you want to be able to send emails from the MIS you will need to have configured your mail SMTP settings. If you do not have a mail service we offer 3000 emails a month for free. You can but bigger packages which are listed below. 


10,000 per month £99 per year

20,000 per month £189 per year

30,000 per month £269 per year

40,000 per month £349 per year

50,000 per month £429  per year

75,000 per month £599 per year

100,000 per month £799 per year


If you would like this service please contact